Curriculum Vitae
19 years in content. The full record.
↓ Download resumeSr. Manager, UX Content Strategy
Charles Schwab
March 2021 – Present · San Francisco, CA
Content lead on the digital retail creative direction team, overseeing content guidelines and platform standards for the design system.
UX Content Designer
Wells Fargo
March 2020 – March 2021 · San Francisco, CA
UX content design for retail experiences including Covid relief and small business products.
Content Designer
Uber
January 2020 – March 2020 · San Francisco, CA
Content designer and editor for customer support content.
Digital Content Manager
McKesson
December 2015 – December 2019 · San Francisco, CA
Content lead for the digital center of excellence, overseeing all pre-sale product content on the digital front door.
Product Manager
Wells Fargo
February 2015 – December 2015 · San Francisco, CA
Oversaw product development for the financial education section of WellsFargo.com.
Video Transcriber
Academy of Art University
June 2014 – January 2015 · San Francisco, CA
Transcribed training videos.
Content Strategist
Launchsquad
February 2014 – April 2014 · Boston, MA
Brief stint in public relations before returning to San Francisco.
Managing Editor
Healthline.com
December 2011 – November 2013 · San Francisco, CA
Managed content partnerships with Yahoo! Health, Microsoft, and General Electric; oversaw a team of 3 staff editors.
Staff Editor
Praetorian Group
August 2010 – December 2011 · San Francisco, CA
Managed digital trade magazines for the first responder community; ran social media and newsletters for EMS1.com.
Staff Editor
Columbia Books and Information Services
March 2010 – August 2010 · Washington, DC
Edited large databases of government information packaged into resource materials for local government workers.
Staff Writer
Chautauqua Daily
June 2009 – August 2009 · Chautauqua, NY
Covered the local opera company, education programs, and feature stories.
Staff Editor
Realty Times
January 2008 – July 2008 · Dallas, TX
Edited newsletters and a news site for realty professionals.
Staff Writer
Credit Solutions
March 2007 – November 2007 · Dallas, TX
Wrote SEO copy about debt consolidation.
MA, Professional Writing
Carnegie Mellon University
2009 – 2010
Studied journalism and digital content.
BA, English
University of Dallas
2003 – 2007
Rigorous classical liberal arts program.